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  Policy Privacy

Privacy Statement

When using the Collectiques web site (accessed through www.collectiques.co.uk), your privacy is both protected and respected to the maximum possible extent. Collectiques has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site: Collectiques.co.uk

Information Automatically Logged

Your IP address is used to gather broad demographic information, such as which pages are accessed most, number of actual people using this web site, popular search terms and popularity of our pages around the world.

Cookies

Our Site uses cookies to keep track of your shopping basket. Please note that these DO NOT themselves contain any personal data, only a session identification number that expires after a short period of inactivity.

Registration Forms

Our site's registration form requires users to give us contact information (like their name, email, and postal address), financial information (like their bank account or credit card numbers), and unique identifiers (such as choosing a user name and password).

Contact information from the registration forms is used to get in touch with the customer when necessary. We DO NOT share any of the information you enter on the form with any other entity or organisation except where necessary to process your order or request.

Financial information that is collected is used to bill the user for products and services.

Unique identifiers are collected from Web site visitors to verify the user's identity, and for use as account numbers in our record system, when users place orders through our on-line mail order service.

Order Forms

Our site uses an order form for customers to request information, products, and services. We collect contact information (like their email address), financial information (like their account or credit card numbers), and unique identifiers (such as requesting the user choose a user name and password to remove the need for them to fill in such forms again in the future except to update their details).

Contact information from the order forms is used to get in touch with the visitor when necessary and to send goods ordered where applicable.

Financial information that is collected is used to bill the user for products and services.

Unique identifiers are collected from Web site visitors to verify the user's identity, and for use as account numbers in our record system.

External Links

This site occasionally contains links to other sites. Collectiques is not responsible for the privacy practices or the content of such Web sites.

Mailing Lists and E-mail

E-mail confirmations are automatically sent when orders and directory entries are received. Automatically notifications are also sent by e-mail relating to order status.

You can also 'opt-in' to a 'Collectiques Mailing List'. Information regarding available lists can be found at http://www.collectiques.net/list/

Security

This site has security measures in place to protect against the loss, misuse, and alteration of the information under our control. For example, we use industry standard SSL (Secure Socket Layer) to encrypt all of your personal and bank details when you send them to our secure server.

Data Quality/Access

This site gives users the following options for changing and modifying information previously provided:

You can visit the following URL: http://www.collectiques.co.uk and select 'Account'.

You can send email to sales@collectiques.co.uk (except for changes to your e-mail address. This must be done through our web site at http://www.collectiques.co.uk).

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: sales@collectiques.co.uk.

Please DO NOT use this address to send us requests for valuations or questions regarding antiques or collectables. Because we DO NOT stock, purchase or sell second-hand or previously owned items, we are unable to offer assistance in this area.

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